Frequently Asked Questions (FAQ)

What types of window films do you offer?

IconiQa specializes in decorative privacy window films that enhance both home and office decor. Our product range includes unique, adhesive-free designs featuring vibrant 3D geometric patterns and elegant bamboo leaves, which provide both aesthetic appeal and essential UV protection.

How do I install your window films?

Our window films are designed for easy installation without the need for adhesive. Simply clean the window surface, position the film, and smooth it out to remove any air bubbles. The films can also be easily repositioned if necessary.

What are the benefits of using decorative privacy window films?

Decorative privacy window films offer multiple benefits, including enhanced privacy, UV protection, and improved energy efficiency. They can block up to 99% of harmful UV rays, which helps protect your furnishings from fading and reduces heat buildup in your space.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. If you wish to initiate a return, please contact us at windowfilmsbyiconiqa@gmail.com.

How long does shipping take?

Orders are processed within 1–3 business days, and delivery typically takes 5–10 business days, depending on your location. You will receive a confirmation email with tracking details once your order has shipped.

Do you offer international shipping?

Yes, we do offer international shipping. Please note that delivery times may vary, and any customs fees incurred are the responsibility of the buyer.

What should I do if my item arrives damaged?

We recommend inspecting your order upon receipt. If you find that the item is defective or damaged, please contact us immediately at windowfilmsbyiconiqa@gmail.com so we can evaluate the issue and provide a resolution.

Can I exchange an item?

The fastest way to ensure you receive the desired item is to return the original item and, once the return is accepted, make a separate purchase for the new item.

What payment methods do you accept?

We accept various payment methods, including major credit cards and PayPal. All transactions are processed securely to ensure your information is protected.